At "Kitabiya", we value our customers' privacy and personal data. This policy aims to clarify how we collect, use, and protect the data you provide when using our services. Please read this policy carefully to understand how we handle your information.

1. Information We Collect

When you use our website, we may collect the following information:

• Full name
• Phone number
• Shipping address
• Email address
• Order details submitted via the website

2. How We Use the Information

We use the information we collect from you for the following purposes:

• Order Confirmation: To confirm order details and shipping.
• Shipping Process: To deliver books to your provided address.
• Customer Support: To assist with any inquiries or issues.
• Communication: To notify you of your order status or provide important service updates.

3. Data Protection

We take reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. All information is encrypted during transmission over the internet using security protocols such as HTTPS.

4. Customer Rights

• Request for Modification or Deletion: You have the right to request the modification or deletion of your personal data at any time by contacting us.
• Opt-out of Marketing Communications: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

5. Data Sharing

We will not share your data with third parties except when necessary to complete the shipping process, such as with shipping companies. Your data will not be used for other marketing purposes.

6. Cookies

Our website may use cookies to improve user experience. Cookies are not used for marketing or market analysis purposes.

7. Compliance with Local Laws

We comply with all applicable local laws regarding data protection in Morocco, including user privacy and data storage regulations.

8. Data Retention Period

We retain data only for as long as necessary to provide the requested service, after which the data is deleted according to our internal policies.

9. Contacting Us

If you have any questions regarding our privacy policy or wish to modify or delete your personal data, you can contact us at:

• Email: kitabiya.com@gmail.com
• Phone: 0631841435

10. Privacy Policy Updates

We may update this policy from time to time. Any significant changes to this policy will be communicated via email or through a notice on the website.